IVR Desk is one of India's leading Interactive Voice Response solution provider with a flexible cost-effective, efficient platform to deliver a personalized customer experience while reducing operating costs, increasing productivity, and even generating new revenue all the time and proven record of repeated orders.
IVR Desk delivers great customer experiences in simplifying and streamlining the business processes to reduce customer effort throughout a call. We believe one-on-one customer interactions have a real and lasting impact on people's lives. It's a belief that inspires us to relentlessly innovate in the cloud and find smarter ways to transform one-on-one experiences and help contact centers achieve their goals.
We have proven path to success to win every customer interaction, deliver great customer experiences and achieve business goals. Through a powerful combination of our technology, people and partners, we help organizations transform their customer experience into a business-driving competitive advantage. We make it easy for contact centers to win every customer interaction, deliver great customer experiences, and achieve their business goals—all from the flexibility and reliability of the cloud.
Our Mission is to become the global leader in delivering effective, efficient, quality service with integrity using both proven and innovative methods.
Our Vision is to be among the top 10 most admired companies to work for, continuously create new opportunities for growth in our strategic businesses and to continuously achieve a return on investment capital of at least 10 points higher than the cost of capital.
The Values we live by is Client Focus, as trusted advisors everything we do is valued by our clients. We are proud to stand behind the quality of work we deliver. We always act with integrity through honesty and accountability. We work in a team work, by supporting the role played by each other. We work with passion and are professional along with fun at work.
We are genuinely client focused and continually seeking improvements in our products. We are determined to succeed and draw inspiration from challenges. Our philosophy is provision of value adding solutions and their timely and cost effective service.
Our company insight is to promote the brand, improve customer relations and generate more leads at a low cost. We regularly update the latest market trends to influence target audience.